Contact support
Lifecycle support is currently handled by email. Send requests to brenden@joinlifecycle.app. Include the email address on your account, your device type, and a short description of the issue so we can help faster.
Feature access overview
Current free and premium access in the shipped app experience.
| Feature | Free | Premium | Notes |
|---|---|---|---|
| Journaling | Unlimited | Unlimited | Core journaling remains available without a subscription. |
| Mood graphs, stats, and habits | Included | Included | Tracking and profile progress features are part of the base app experience. |
| AI Insights | 1 free generation | Unlimited | After the free insight is used, the app shows the subscription paywall. |
| AI Chat | 10 lifetime messages | Unlimited within app limits | Premium chat remains subject to app-level abuse and rate limits. |
| Voice-to-text journaling | Locked | Included | Voice journaling is a premium AI feature in the current implementation. |
| Billing and renewals | No subscription required | Managed by Apple or Google | Purchases, renewals, cancellations, and restores are handled through the relevant app store. |
Common help topics
Sign-in and account access
If you cannot sign in, tell us whether you use email/password or Google sign-in and what happens on-screen. Password reset help is also handled through support.
Billing and restore purchases
Subscriptions are sold through Apple App Store or Google Play. We can help troubleshoot access, but store billing, cancellations, refunds, and renewals are controlled by the relevant store account.
Privacy and data questions
For privacy, deletion, or account-data questions, email support and review the public policy pages below before contacting us.
AI and voice features
If an AI insight, chat session, or voice-to-text action fails, include the feature name, approximate time, and any visible error message in your email.
Quick answers
How do I cancel a subscription?
Cancel from the same Apple App Store or Google Play account used to start the subscription. Lifecycle cannot directly cancel store-managed subscriptions for you.
How do I restore premium access?
Use the restore option inside the app if it is available for your billing platform. If access still does not return, email support with your platform and purchase details.
Where can I review the legal pages?
Use the related-page links below for the Privacy Policy, Terms of Service, and Account Deletion pages.
Related pages
Quick access to the public legal, support, and account-help pages.